You can ease guest concerns by implementing and mass communicating these tips to help keep your stores safe for both employees and patrons:
- Provide clear and concise communication to help ease their concerns
- Keep an open line of communication with guests responding to emails or sending direct messages on social media sites like Facebook and Twitter
- Reinforce preventative measures to protect your employees and your guests
- Provide updates to hygiene protocols
- Encourage layout changes to encourage social distancing
- Make alcohol-based sanitizers available for employees and guests
- Increase cleaning intervals with regular monitoring to ensure regularity
- Encourage everyone to wash their hands regularly and take vitamins that will help improve their immune systems
- Require sick employees to stay home and call their doctors
- Switch to disposable plates, cups, etc.
- Check employee temperatures daily
- Go cashless and encourage mobile cash payments
- Remain flexible during this rapidly changing time
