Your customers expect you to offer public WiFi – but did you know that it can also play a profound role in increasing their customer lifetime value (CLV)?
Consider the following:
- 80% of US individuals aged 18-49 use a smartphone every day.1
- 65% restaurant goers said they “absolutely expect” restaurants to provide complimentary Wi-Fi.2
- 81% smartphone owners use their mobile phone while eating in a restaurant.3
When you combine better WiFi with a strategy to re-market to your customers online – creating a deeper digital relationship – customer loyalty and lifetime value skyrocket.
Take a look at this infographic that illustrates how to increase CLV: